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Dometic Recall

Dear valued customers

We are writing to you to inform you of a Dometic product recall, we have put all the relevant communications on our website where you will find a list of the affected SKU numbers (also list below),

If you have a unit with the affected SKU codes from that list, Dometic are asking that you register yourselves with all the relevant sku codes that you have, with saftey@dometic.co.uk

Any units that have been fitted into a vehicle are to be isolated with immediate effect, instructed not to use, until further notice by Dometic themselves, this will require a field test to verify if the unit is affected. This will need to carried out by a Dometic approved engineer. Please ask your customers to email with the location of their vehicles to safety@dometic.co.uk  so Dometic can arrange this.

For the units that have NOT yet been fitted and are still in the original packaging, then if you can make contact with your supplier along with evidence of the purchase then they can arrange collection and in return a full refund will be given.

Again we are deeply sorry for any inconvenience this may cause you and are working closely with Dometic UK to resolve this urgent matter.

Dometic Customer Information
Distributor Information
Dealer Information

SKU Description Family
9600027605 Dometic PI8022 EU cooktop
9600027606 Dometic PI8022 12V ignition AM cooktop
9600027608 Dometic PI8023 AM cooktop
9600037309 Dometic CE99-ZF AM cooktop
9600037310 Dometic CE99-ZF OEM cooktop
9600037313 Dometic CE99-DF AM cooktop
9600037315 Dometic KSK2007R cooktop
9600037317 Dometic PI9003 cooktop
9600037319 Dometic MO9722R Piezo combination
9600037320 Dometic MO9722L Piezo combination
9600037321 Dometic MO9722R AM combination
9600037322 Dometic MO9722L AM combination
9600037324 Dometic MO9222R combination
9600037325 Dometic MO9222L combination

 

 

 

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